Answers to the questions nail technicians, salon owners and customers ask us most. Can’t find what you need? Email hello@laloo.co.za or message us on WhatsApp.
Yes. Orders over R1,500 ship free anywhere in South Africa. All orders are delivered by courier.
You can pay securely via Payfast (credit/debit card, Instant EFT, SnapScan, Zapper or Mobicred), by direct EFT, in interest-free instalments with Payflex, or with cash/card on collection.
Many of our products are HEMA-free and proudly carry global Cruelty-Free and Vegan certifications. Each product page lists the details for that product.
Our entire range is designed, formulated, manufactured and tested in our own laboratories, and adheres to nail product regulations set by the EU, US and Asia. Our products are free of formaldehyde, mercury and lead.
Yes. The Laloo Training Academy offers professional nail courses and hands-on workshops taught by some of South Africa’s best educators, for beginners through to experts. See our Academy page for current courses and workshop dates.
BIAB stands for Builder in a Bottle — a self-levelling builder gel used for natural-nail overlays and extensions. Laloo’s BIAB range is available in our online store.
Our returns and refunds policy is published in full in our Terms and Conditions. If you have an issue with an order, contact hello@laloo.co.za and we will assist.
Email hello@laloo.co.za, send a WhatsApp message to +27 76 036 0265, or use the contact form on our website.
